Your Data.
Handled With Care.
The plain-English version of how we collect, use, and protect information on unravel.com. No dark patterns, no fine-print surprises.
Who we are
Unravel is a digital marketing agency located at 836 S Center St, Reno, NV 89501. This policy describes how we handle information collected through unravel.com. Questions about anything here can go to [email protected] or (775) 525-3966.
Information we collect
Information you give us. When you fill out a contact form, request a proposal, or email us, we collect what you provide: typically your name, email address, phone number, company, and message.
Information collected automatically. Like most websites, we use analytics tools that collect technical information when you visit: IP address, browser and device type, pages viewed, time on site, and the page that referred you. This helps us understand how the site is used and how to improve it.
Cookies and analytics
We use cookies and similar technologies for site analytics (such as Google Analytics) and, in some cases, for advertising measurement and remarketing. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics with Google's browser add-on. The site remains fully usable with cookies disabled.
How we use information
- To respond to your inquiries and provide the services you request
- To operate, analyze, and improve our website and marketing
- To send occasional marketing communications, if you've opted in, with an unsubscribe link in every message
- To comply with legal obligations and protect our rights
What we don't do
We do not sell your personal information, and we never have. We don't share your information with third parties for their own marketing purposes.
Sharing
We share information only with service providers who help us run our business, such as website hosting, analytics, email, and CRM platforms, and only as needed for them to do their jobs. We may also disclose information if required by law or to protect the safety and rights of others.
Data retention
We keep personal information only as long as needed for the purposes described here, then delete or anonymize it. Contact inquiries are typically retained while we have an active relationship or a reasonable expectation of one.
Your rights and choices
You can request access to, correction of, or deletion of your personal information at any time by emailing [email protected]. Depending on where you live, you may have additional rights under state privacy laws. Nevada residents may direct opt-out requests regarding the sale of personal information to the same address, though as noted above, we don't sell it.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security, but we take the responsibility seriously.
Children
Our website and services are directed at businesses and are not intended for children under 13. We don't knowingly collect personal information from children.
Third-party links
Our site links to other websites. Their privacy practices are their own, and we encourage you to review their policies.
Changes to this policy
If we update this policy, we'll post the new version here with a revised date. Material changes will be flagged clearly.
Contact
Unravel · 836 S Center St, Reno, NV 89501 · [email protected] · (775) 525-3966